Returns & Exchanges

We want you to be completely satisfied with your gear, which is why we offer a 30-day return policy on all unused skis and equipment in their original packaging. Please note that mounted skis are considered custom products and are not eligible for return unless a manufacturing defect is present.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Carefully place the unused items back into their original shipping box, ensuring all tags and protective materials are intact.

• 3.
  Attach Shipping Label

  Print the prepaid return shipping label provided via email and securely affix it to the outside of your package.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once our warehouse inspects the equipment, your refund will be processed within 5-7 business days.